Dear Valued Customer,

Once again, we’re seeing energy prices surge across the board. We know how painful that can be for our customers. It’s painful for us as well.

What’s going on?

Gasoline has risen more than a dollar more per gallon vs. year ago. Natural gas prices have skyrocketed more than 150%. Crude oil prices have climbed above $100 per barrel, a level we haven’t seen in seven years.

The cost of electricity has not been spared either. Higher natural gas prices result in price hikes for wholesale electricity because of heavy reliance on natural gas-fired power plants.

What’s more, wholesale propane prices have hit their highest weekly average levels since February 2014. Read more about the factors that are driving today’s energy market.

What We’re Doing

People sometimes misunderstand how negatively all this impacts us as well. We don’t make more money when prices rise like this- we make less. Think of it this way: it’s like when the cost of coffee, milk or oranges rise. It’s not the local grocery that is profiting. (That’s left to the Wall Street investors). Our customers have a harder time paying their bills. They reduce expenditures. We need to tap into our lines of credit more. Our phones light up with questions. So the sooner energy prices drop, the happier we’ll be.

In the meantime, please talk to us about things we can offer to help you reduce your energy costs, or handle payments more easily. And if you are having trouble with your bills, please call us. We can generally work with you if you reach out before you fall behind.

Trust us to come through for you

We’ve been in business for many years and have deep roots in the community. We have secure access to supply. We are doing everything possible to ensure we can deliver—even if other companies cannot—no matter the cost or difficulty we face.

We thank you for your understanding and we appreciate your loyalty. As we’ve done quite a few times in the past, we will get through these tough times by all working together.

David O’Connell
President, Wilson Oil and Propane

Low Humidity Levels Cause Many Problems

It’s not the heat, it’s the humidity. That’s a common refrain uttered many times during the summertime. The air feels heavy because it contains so much moisture. As you know, this type of air feels stifling. But things get reversed when cold air arrives and our heating system starts up. The heat your furnace or boiler generates takes a lot of the moisture out of your home environment.

When your home becomes too dry, many problems can crop up. Problems can range from dry, irritated skin and increased allergic responses. Dry indoor air, if left unchecked, can also result in physical damage to your home and furniture.

The good news is you can tackle the problem of dry indoor air with a simple solution that ensures healthy moisture levels throughout your home: a whole-house humidifier.

Connected to your heating and air conditioning unit, as well as your plumbing, a central humidifier adds water vapor to your home air via your ducts. You can then control humidity levels using your thermostat, just like the temperature.

Consider the benefits of achieving an optimum level of humidity in your home, considered to be 55%.

  • Better health – Humidifiers reduce the incidence of colds, flu, and other respiratory ailments by controlling viruses that tend to thrive in dry air.
  • Greater comfort – Air that’s too dry can make asthma and allergy symptoms worse and lead to dry noses, sore throats, and cracked, itchy skin. With properly humidified air, you’ll experience fewer of these problems.
  • Less damage to your home – Dry air can wreak havoc on wood floors, plaster, paint, furniture, artwork, electronics and musical instruments. By keeping the right amount of water vapor in the air, you avoid that kind of damage.
  • Lower bills – Properly humidified air feels warmer than dry air, which means a whole house humidifier will help you feel warmer at lower temperatures. According the EPA, you can save 3-4 percent on your heating bill for every degree you lower your thermostat.

Do you want to improve your indoor air quality with a humidifier? Contact the indoor air experts at Wilson Oil and Propane today to learn more and get a FREE estimate.

Read more about keeping your indoor air healthier.

Founded in 1926, Wilson Oil and Propane strives to provide excellent service to our customers every single day. In addition to prompt, professional expert HVAC services, heating oil, and propane delivery, we offer our customers many ways to lower their energy costs and enhance their comfort. Become a customer today.

Excellent Pay and Benefits in HVAC Field

Right now, Wilson Oil and Propane is looking to expand its team of certified and experienced service technicians.

Based in Wallingford, Wilson Oil and Propane is a full-service, family-owned home comfort company that has been serving the residents of southeastern Pennsylvania since 1926. All of the technicians who work for Wilson are certified heating and cooling experts, trained to diagnose and fix virtually any home comfort system problem. They install and service a wide range of products, including boilers, furnaces, duct sealing, generators and air conditioning systems.

Your talents and skills will be deeply appreciated at Wilson Oil and Propane. We offer excellent pay and benefits, which include:

  • healthcare
  • dental
  • vision
  • 401K plan
  • vacation/PTO
  • paid Holidays

You’ll also find a better work-life balance, and a growth-oriented work culture. We provide flexible work schedules and ample advancement opportunities.

General Duties for Our Service Technicians

These include:

  • perform annual tune-up of oil, gas and electric heating systems, replacing air and oil filters, replacing nozzles and strainers, vacuuming soot from heating systems, flue pipes, and chimney base, checking all safeties and combustion
  • diagnose and repair gas, oil, and electric heating systems and respond to emergency service calls
  • review completed repairs with the customer, explain what you found and ask if the customer has any other concerns before leaving; recommend future repairs or upgrade when needed
  • set sales appointments with the office or when not available. put sales lead into the computer for follow up
  • communicate with office when follow-up service may be needed

You can view a more detailed job description for our service technicians by going here. If you think you’re qualified, use our Careers page to email us your resume.

A Promising Job Outlook

With home-comfort-equipment technology advancing at an incredible rate, the demand for smart, tech-savvy people isn’t going to slow down. Unlike with many other vocations, there’s little chance of these jobs being sent offshore or automated.

So, if you know anyone looking to continue their career in HVAC—including yourself—please reach out to us to see what Wilson Oil and Propane has to offer.

Excellent Customer Service Every Day

We strive to provide excellent service to our customers every single day. In addition to prompt, professional expert HVAC services, heating oil and propane delivery, Wilson offers our customers many ways to lower fuel costs and enhance comfort.

Read some of our five-star customer reviews.

These days, it’s hard to find a heating-fuel and service company that isn’t part of a national chain or a major corporation. So it’s no surprise when our customers tell us how much they appreciate working with a family-owned company that’s been in the neighborhood for 95 years.

In our business, we believe in the Golden Rule: Treat your customers the way you’d like to be treated. People tell us they value our fair and transparent pricing as well as all of the services we offer that make their lives a little easier.

Rest assured, you can count on us for dependable deliveries and emergency service no matter how bad the weather gets. Please let us know what we can do to help throughout the heating season.

Although propane is odorless in its natural form, a chemical compound is added to give it a strong, unpleasant smell that is similar to the odor of rotten eggs or a skunk’s spray.

But there are situations that may prevent you from detecting that telltale odor in the event of a leak. Commonly known as “odor loss,” this can be caused by:

  • too much air, water or rust in your propane tank.
  • an underground propane leak. (Soil diffuses propane’s odor.)
  • odor “sticking” to the inside of the propane distribution pipes.

That’s why we recommend installing a propane gas detector (or detectors, depending on the size of your home). Follow your manufacturer’s instructions for placement and maintenance. You should also react immediately to even the faintest propane odor (or your gas detector’s alarm) by leaving your home and calling for assistance.

Your safety is our number one priority

Our online portal gives you the freedom to check your account, make payments and do so much more on the go!

Conducting business with us online gives our customer service team more time to answer questions, troubleshoot equipment problems, and, most important, dispatch a technician when a customer has a heating emergency.

That’s why we encourage you to download the Wilson Oil & Propane mobile app— available for iOS and Android devices. It provides access to your account 24 hours a day, so you can pay bills, get information, and schedule service when it’s convenient for you. Find out how simple it can be. Just search for us on the App Store or Google Play.

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