Posted: November 9, 2020
As we continue to deal with the unprecedented challenges of the COVID-19 outbreak, our crews and support staff are working hard day and night to get you the deliveries you need, address any concerns you have over the phone and do our best to keep your home comfort equipment in good condition.
Going out of our way for our neighbors and friends has been part of our DNA since our founding in 1926. While the range of our products and services has grown considerably since then, one thing that hasn’t changed is our commitment to serving the people that matter most to us: our loyal customers.
As we continue to provide the fuel delivery and equipment service you’ve come to trust, please know that all of our employees have been instructed on CDC-recommended safety protocols. Our skilled technicians can service or install your equipment with little or no personal contact. We can often give you a quote without even going into your home.
The winter season can be both joyous and stressful. Our job is to keep you and your family warm and safe while eliminating any unnecessary stress.
For example, we have an action plan in place for whenever the weather forecast looks bad. We accelerate our delivery schedule to fit in extra deliveries ahead of winter storms and put extra staff on duty to handle increased call volume. Of course, our fleet is winterized for the cold weather. And we always have plenty of fuel stored away for the cold months ahead.
And most importantly, our emergency operators are always on call to dispatch a service technician for our customers at any time—24/7.
Not every fuel dealer is willing to invest so much and work so hard to prepare and be ready to serve their customers under any conditions. We’ve been there for our customers time and again throughout our 94-year history, through wars, recessions, and yes, now a pandemic.
We’re always looking for ways to serve you better—and we want you to feel confident that whatever your needs are this season, the team at Wilson Oil and Propane is ready and available to make your life a little easier.
Please contact us and let us know how we can help you stay safe and warm.