Posted: June 1, 2020
You can learn a lot about a company when the pressure is on. As we continue to deal with the unprecedented challenges in the face of the deadly COVID-19 outbreak, our crews and support staff are working hard day and night to get you the deliveries you need, address any concerns you have over the phone and do our best to keep your home comfort equipment in good repair.
Going out of our way for our neighbors and friends has been a part of our DNA since our founding in 1926. While the range of our products and services has grown considerably since our founding, one thing that hasn’t changed is our commitment to serving the people that matter most to us: you, our loyal customers.
We believe that the trust of our customers is something we must earn and keep every day, with every heating oil and propane delivery, with every equipment installation and repair service, with every time a customer contacts us for help and advice.
We give our customers peace of mind with services like automatic delivery of both heating oil and propane, 24/7 emergency no-heat service, and 24/7 phone access where a friendly, local voice answers, not some stranger in a far-away call center.
As we continue to provide the fuel delivery and equipment service you’ve come to trust, please know that our installers have been instructed on all CDC recommended protocols. They can service or install your equipment with little or no contact. We can often give you a quote without even going into your home.
Because we’re family-owned and locally-based, Wilson Oil and Propane is deeply connected to the communities we serve. You are so much more than account numbers to us. You’re our neighbors, our friends, our families.
That connection manifests itself in the many ways our company and our staff serve our communities. We’re especially proud of our Pink Truck Campaign, which we started years ago. This is designed to raise awareness and funds for breast cancer research and to provide financial assistance for testing for those in need. Wilson Oil & Propane donates 1¢ per gallon for each propane delivery this truck makes to the Susan G. Komen Philadelphia Foundation.
These are the toughest of times. But Americans have been through national emergencies before and we have always survived because we are tough people who pull together and help one another, in both small ways and big ways.
All of us here at Wilson Oil and Propane are committed to doing just that. Keep healthy and stay well. Better days are ahead.