Proud of Our Past, Excited about the Future

Posted: January 30, 2017

Dear Friends,

No business can survive as an independent family-run operation for 90 years without doing things a certain way. This includes always putting customers first while offering great products and excellent services at fair prices.

We also couldn’t have made it to our 90th anniversary in business without our dedicated team of hardworking employees, who allow us to offer the kind of reliable and caring service you have come to expect from us.

As we look back on all these years of taking care of our friends and neighbors, we can’t help but look forward also. Obviously, we could not have survived and grown purely by offering good old-fashioned customer service. We have always embraced change, adopting innovative technologies to make sure we could serve you better and make your home more comfortable.

It may all have started with us making coal and heating-oil deliveries, but today we are a total home energy company providing a broad range of services to improve your comfort while helping you save money. Whether it’s keeping your equipment running optimally or making an emergency repair, we put your comfort first. We have your back with services designed to be convenient and give peace of mind, such as service plans, automatic deliveries, online account access and much more.

As we celebrate another new year in business, we look forward to helping you stay warm and comfortable this winter, and we look forward to continuing to grow and serve you and your family for many more years to come. Thank you for your trust and loyalty.

Warmly,
David and Betsy O’Connell